Located in the Marketplace Mall | 17 Miracle Mile Dr., Rochester, NY

Join Our Team!

Jobs | News

April 17, 2021

Join Our Team!

IndyKart Raceway is Rochester’s home for going FAST! And we want you to be a part of our team! IndyKart Raceway has several positions available:

CUSTOMER SERVICE REPRESENTATIVE – CLICK HERE to fill out application

This front desk cashier/guest service position is the first person to engage a guest upon their arrival or on the phone. Our CSR’s must enjoy working with people, be outgoing, friendly and provide a world class guest service experience. CSR’s job advancement can lead to Manager on Duty, Sales and Event Manager roles.

CSR’s job duties & responsibilities include but are not limited to:

  • Support guests by answering phone calls, greeting and assisting them in person
  • Assist guests in the self-registration process
  • Sell karting options including up-selling races & specials
  • Sales of memberships, arcade cards, snacks, apparel, parties, etc.
  • Take payment of cash, credit cards and coupons for specials, etc.
  • Scheduling and placement of guest into races, groups and teams
  • Open / close cash registers, reconcile register drawer at shift close, balance transactions
  • Prepare merchandise displays, Re-stock food and apparel and maintain inventory
  • Set-up Retail parties and small group events and provide attentive guest service
  • Act as Event Coordinator for Birthday parties and other retail events
  • Develop Daily To-Do lists and accomplish tasks as time permits
  • Open and Close Shifts to preparation and readiness for following shift
  • Keep facility in premier condition completing all opening and closing duties


The Guest Services Representative’s job skills and specifications include:

  • Helpful, Friendly and Patient attitude disposition with ability to smile at all times
  • Excellent interpersonal and communication skills and a great team player
  • Ability to accurately record information with strong attention to detail
  • Able to multi-task and problem solve
  • Able to work 15 to 28 hours per week including weekends and holidays
  • Make IndyKart Raceway the best experience for every racer.

TRACK OPERATOR – CLICK HERE to fill out application

The primary role for a Track Operator is to maintain a safe, instructive racing operation that is exhilarating and a memorable experience. There are three roles on the track including Race Director, Controller/Flagger and Pit Controller. Being an extra-ordinary team player and extremely attentive to detail are of fundamental importance in these jobs. Track Operators must enjoy working with people, be outgoing, friendly and provide a world class customer experience.

The Race Track Operator’s job duties & responsibilities include but are not limited to:

  • Calling racers for line-ups and providing instruction
  • Communicating with front counter to run races as efficiently as possible
  • Able to lift/pull barriers to ensure track, barriers & pit walls are in proper shape
  • Assign karts, call people to races, explain all rules and directions to customers
  • Provide safety briefings, assist with kart , head sock, helmet and neck belt fittings
  • Flagging races at start, during and closing
  • Plugging karts for re-charging, monitoring status of battery stations
  • Running endurance races, racing clinics and special racing events
  • Up-selling endurance races, racing clinics, special racing events and kids camp
  • Keep the facility in great condition and abiding by opening and closing duties

The Race Track Personnel’s job skills and specifications include:

  • Helpful, Friendly and Patient attitude and disposition
  • Excellent communication skills and a great team player
  • Able to multi-task and problem solve
  • Able to work 15 to 28 hours per week including weekends and holidays
  • Invested to do whatever it takes to help make IndyKart Raceway the best experience for every racer

 

Both positions must have the following Education and Qualifications:

  • High school diploma or G.E.D. from accredited institution (or enrolled in High School with work permit)
  • In College working towards a degree is preferable with flexible hours available
  • Patient, Presentable, Punctual and Responsible
  • Retail experience preferred
  • Must be 18 years old (or 16 years old with work permit)
  • Able to work weekends (Friday through Sunday)

Perks as a IndyKart Raceway Team Member:

  • 3 FREE Races per week!

  • 50% off snacks and drinks!

  • 20% Discount for family!

  • Option to join IndyKart Raceway’s 401k plan