IndyKart Raceway is Rochester’s home for going FAST! And we want you to be a part of our team! IndyKart Raceway has several positions available:

CUSTOMER SERVICE REPRESENTATIVE – CLICK HERE to fill out application

This front desk cashier/guest service position is the first person to engage a guest upon their arrival or on the phone. Our CSR’s must enjoy working with people, be outgoing, friendly and provide a world class guest service experience. CSR’s job advancement can lead to Manager on Duty, Sales and Event Manager roles.

CSR’s job duties & responsibilities include but are not limited to:

• Support guests by answering phone calls, greeting and assisting them in person
• Assist guests in the self-registration process
• Sell karting options including up-selling races & specials
• Sales of memberships, arcade cards, snacks, apparel, parties, etc.
• Take payment of cash, credit cards and coupons for specials, etc.
• Scheduling and placement of guest into races, groups and teams
• Open / close cash registers, reconcile register drawer at shift close, balance transactions
• Prepare merchandise displays, Re-stock food and apparel and maintain inventory
• Set-up Retail parties and small group events and provide attentive guest service
• Act as Event Coordinator for Birthday parties and other retail events
• Develop Daily To-Do lists and accomplish tasks as time permits
• Open and Close Shifts to preparation and readiness for following shift
• Keep facility in premier condition completing all opening and closing duties

The Guest Services Representative’s job skills and specifications include:

• Helpful, Friendly and Patient attitude disposition with ability to smile at all times
• Excellent interpersonal and communication skills and a great team player
• Ability to accurately record information with strong attention to detail
• Able to multi-task and problem solve
• Able to work 15 to 28 hours per week including weekends and holidays
• Make IndyKart Raceway the best experience for every racer.

TRACK OPERATOR – CLICK HERE to fill out application

The primary role for a Track Operator is to maintain a safe, instructive racing operation that is exhilarating and a memorable experience. There are three roles on the track including Race Director, Controller/Flagger and Pit Controller. Being an extra-ordinary team player and extremely attentive to detail are of fundamental importance in these jobs. Track Operators must enjoy working with people, be outgoing, friendly and provide a world class customer experience.

The Race Track Operator’s job duties & responsibilities include but are not limited to:

• Calling racers for line-ups and providing instruction
• Communicating with front counter to run races as efficiently as possible
• Able to lift/pull barriers to ensure track, barriers & pit walls are in proper shape
• Assign karts, call people to races, explain all rules and directions to customers
• Provide safety briefings, assist with kart , head sock, helmet and neck belt fittings
• Flagging races at start, during and closing
• Plugging karts for re-charging, monitoring status of battery stations
• Running endurance races, racing clinics and special racing events
• Up-selling endurance races, racing clinics, special racing events and kids camp
• Keep the facility in great condition and abiding by opening and closing duties

The Race Track Personnel’s job skills and specifications include:

• Helpful, Friendly and Patient attitude and disposition
• Excellent communication skills and a great team player
• Able to multi-task and problem solve
• Able to work 15 to 28 hours per week including weekends and holidays
• Invested to do whatever it takes to help make IndyKart Raceway the best experience for every racer

Both positions must have the following Education and Qualifications:

• High school diploma or G.E.D. from accredited institution (or enrolled in High School with work permit)
• In College working towards a degree is preferable with flexible hours available
• Patient, Presentable, Punctual and Responsible
• Retail experience preferred
• Must be 18 years old (or 16 years old with work permit)
• Able to work weekends (Friday through Sunday)

Perks as a IndyKart Raceway Team Member:

• 3 FREE Races per week!

• Snacks and drinks discount!

• 20% Discount for family!

• Option to join IndyKart Raceway’s 401k plan